Facets of Managing in Cross-Cultural Diversity

Diversity and multiculturalism have become pervasive in today’s organizations. Facets of Managing in Cross-Cultural Diversity is a timely publication critically exploring the phenomenon of managing in cross-cultural diversity. This book offers important insights on real issues and studies into management in a cross-cultural, global environment, and uncovers the issues from macro and group-individual perspectives. Unlike most publications on diversity which are limited to a single country’s experience, this book brings together authors who write about and study workplace diversity in the context of different countries and cultures. Associate Prof. Dr. Roziah Mohd Rasdi Universiti Putra Malaysia

Introduction 7 Part 1. Cross-Cultural Diversity – Macro Perspective 11 Chapter 1. Identity – a Brief Humanistic Perspective (Joanna Sośnicka) 13 Chapter 2. Comparative Analyses of European Identities in Business – and Every-Day Behaviour: Working and Living Together in Europe (Angela Diehl-Becker) 23 Chapter 3. Managing in Diversity: the Major Domain and Contemporary Transitions (Udaya Mohan Devadas) 39 Chapter 4. Replaced by Machines? The Intelligent (Ro)Bots as the Disruptive Innovation for Human Workforce in Cross Cultural Perspective (Artur Modliński, Marcin Bartosiak) 69 Chapter 5. Cultural Differences in Understanding Social Capital – Wasta and Social Capital (Omar Shaheen) 91 Part 2. Human Resources and Organizational Behavior Perspectives on Cross-Cultural Diversity 101 Chapter 6. Migration of Employees from Ukraine – Cultural Proximity and Human Resources Management Practices as a Chance to Keep them in Poland (Katarzyna Gadomska-Lila, Viktoriia Moskalenko) 103 Chapter 7. Management in a Multicultural Environment (Katarzyna Januszkiewicz, Justyna Wiktorowicz) 117 Appendix. Diagnostic Tool for Self-Assessment of Multicultural Management Skills (Katarzyna Januszkiewicz) 134 Chapter 8. Diversity and Inclusion Practices among Different Cultures (Marta Borkowska) 141 Chapter 9. Culture and Performance Appraisal Processes and Practices: Critical Insights from the South African Public Sector (Tyanai Masiya, Herbert Kanengoni) 159 Summary 179